If you wish to close your position you can do so only during the specific instrument’s trading hours. Even more, it might happen that some instruments are unavailable to be traded for a certain time frame, for example when market events put a restriction on price feeds. These events might be due to illiquidity, extreme volatility, etc.

Let's suppose your equity falls under the maintenance margin amount. In that case, capexTrade can appeal to a Margin Call or can give you a certain grace period so that you have the time to add funds to your account or to close your position. If you did not meet the maintenance margin requirement by the end of the time frame or your account went into negative equity, the position(s) will be closed. Its closing price will be the price available on our platform at that specific time.

When you trade on leveraged capital you may open a position with a value that is significantly higher that the funds that you have invested, which only serve as the Margin. When trading with leverage you increase your chances of potential return, but also the potential losses. Basically, when you trade with leverage you can pay less than the full price for a trade. Thus, you can enter larger positions than you could, using only your account funds. Leverage is expressed as a ratio, for example if your leverage is 1:3, this means that you can hold a position that is triple the value of your trading account.

No, you may not. All deposits made on our website must originate from your own sources and must be registered in your name.

Let's assume you have successfully deposited funds using a Bank Card or any other payment method, except wire transfer, but you still need to complete the “Verification Process”. In that case, the amount will be reflected in your trading account under the orange "Pending Deposits" tab. If you deposited through wire transfer, please keep in mind that it may take up to 5-7 business days for the funds to reach our bank account and the amount will be reflected on your trading account only after the “Verification Process” is completed. Please note that you may not start trading until the verification procedures are fully completed.

We do not keep your bank card information on any of our servers, apart from the last 4 digits of the card which are used for verification purposes only.

From the moment of a valid withdrawal request, it takes one business day (excluding weekends) for us to process it. After that, it can take between 3 - 7 business days for you to receive the funds, with the time frame differing based on the payment method you used to make your initial deposit

To open a withdrawal request, you have to log in to the website with your credentials, click on the “Withdraw funds” button and follow the steps indicated. To provide the safest trading experience possible, the funds will be released via the method by which the payment was originally submitted. In certain cases, capextrade.com may require from you additional documents in order to ensure the success of the specific payment.